"Chelsea brings enthusiasm, curiosity, and a willingness to learn, to everything she does. Her deep research background helps her to frame the right questions when probing on customer pain points and their true, underlying callenges. We worked together designing a new career life cycle experience, as well as bringing two new product concepts to fruition and developing minimum viable products from that work. Her contributions helped us develop the new product concepts, informing design through customer research, and helping the team to revise hypotheses."

Kerry Brooks
Global Product Manager
Project Management Institute

"Working with Chelsea has been wonderful for my business and my clients. Her skills and creativity have elevated the research we conduct, which has helped complex scenarios become more accessible, improving client outcomes, while making processes and services more efficient and effective. Her commitment to DEI is critical to our relationship as she helps me to carry the labor that people of color often carry alone. I’m so pleased to incorporate Chelsea’s work as part of my business offerings."

Sharon Newport, CAE
Principal
Sharon Newport, LLC

"Chelsea is a talented researcher who strives to create a deep and meaningful understanding of the consumer. She delivers highly actionable insights and crafts a compelling story to accompany them. The research that Chelsea led for Best Egg was instrumental to our company's new strategic plan and brand identity, enabling us to move forward with confidence in our decision-making. Through a segmentation study and several follow-up research activities, she helped us define and understand our core customer and how to serve their needs."

Trish Wethman
Chief Customer Officer
Best Egg